Valley Fresh Flowers is committed to the protection of your personal information whilst making purchases at https://www.valleyfreshflowers.com, https://www.valleyfreshflowers.com.au or through any of our other sales channels.
- What information is gathered and tracked?
- What are Cookies and why we give them out.
- How we use your personal information.
- How your privacy is secured.
- How to contact Us
In order for Valley Fresh Flowers to provide its various tailored services, some personal information is asked of users of its various sales channels. This information may include your name, e-mail address, a password, contact phone number, credit card type, credit card number and credit card expiration date.
When you make a purchase we also collect information that allows us to make-up and deliver your order; this includes the name, address and phone number of the intended recipient(s) as well as personalised card messages.
Additionally, you may choose to receive Valley Fresh Flowers marketing correspondence/collateral. We will only send marketing material to you if we have your explicit PERMISSION.
Valley Fresh Flowers web site – https://www.valleyfreshflowers.com, https://www.valleyfreshflowers.com.au – records other information as well. This information is used to enhance the structure and performance of our sales channels and to provide users with improved service. Whenever a page is requested from our web server, the servers record your IP Address, time, date, and URL information of each page visited. In addition the servers track where you came from to get the page you requested.
Due to the architecture of the https://www.valleyfreshflowers.com, https://www.valleyfreshflowers.com.au, our web servers will attempt to set a cookie on your browser when you log into the service. The web server will attempt to set this cookie because of the way our software is written and the platform it is run on.
Valley Fresh Flowers, https://www.valleyfreshflowers.com, https://www.valleyfreshflowers.com.au will not sell or release your personal information to any third parties under any circumstances (unless required by law or in cases where unlawful activity, such as fraudulent credit card use, is suspected).
Valley Fresh Flowers will share personal customer information only with our agents, representatives and service providers and contractors for the limited purpose of fulfilling customer orders.
From time to time Valley Fresh Flowers may aggregate usage, demographic and statistical data for analysis purposes.
Credit card information is among the most sensitive and important data that Valley Fresh Flowers collects. We operate secure servers to minimise the unauthorised use of such information. Credit card information that is transmitted via our secure servers is encrypted.
Remember to close your browser when you have finished your user session. You as an individual are responsible for the security and access to your own computer.
Ultimately, you are solely responsible for maintaining the secrecy of your username, passwords and any account information.
Valley Fresh Flowers Pty Ltd
1413 George Booth Drive
BUCHANAN, NSW, 2323
P +61 2 49361644
F +61 2 49361640